Privacy Policy

Expert Concrete Repair
5484 Snell Ct. SE, Prior Lake, MN 55372
Phone: (952) 226-2606
Email: info@expertconcreteraising.com

Our Commitment to Your Privacy

As a second-generation, family-owned business serving the Midwest community, Expert Concrete Repair is committed to protecting your privacy and maintaining your trust. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our services, whether you’re a residential homeowner, commercial business owner, or municipal partner.

Information We Collect

We collect personal information that you voluntarily provide when you:

• Request a free estimate or consultation
• Contact us via phone, email, or our website
• Schedule concrete raising, joint sealing, or stabilization services
• Submit project specifications for residential or commercial work
• Apply for military discounts (active duty or retired)
• Participate in municipal or civic project bidding processes

This information may include:

• Payment and billing information
• Name and contact information (address, phone number, email)
• Property details and service requirements
• Project specifications and timelines
• Military service status (for discount eligibility)

How We Use Your Information

We use your personal information to:

• Support community projects and municipal partnerships
• Provide free estimates and professional consultations
• Schedule and perform concrete raising, joint sealing, and related services
• Communicate about your project status and service appointments
• Process payments and maintain billing records
• Verify military discount eligibility
• Respond to your questions and provide customer support
• Improve our services and customer experience
• Comply with legal and regulatory requirements

Information Sharing and Disclosure

We Do Not Sell Your Information

Expert Concrete Repair does not sell, rent, or trade your personal information to third parties for marketing purposes.

Limited Sharing for Business Purposes

We may share your information only in these circumstances:

• Service Providers: With trusted contractors or suppliers directly involved in your project
• Municipal Partners: When working on civic projects, we may share relevant project information with city or county officials
• Legal Requirements: When required by law, court order, or legal process
• Business Protection: To protect our rights, property, or safety, or that of our customers or community
• Business Transitions: In connection with a merger, acquisition, or sale of business assets

Data Security

As a trusted industry leader, we implement appropriate physical, electronic, and administrative safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Expert Concrete Repair
5484 Snell Ct. SE
Prior Lake, MN 55372
Phone: (952) 226-2606
Email: info@expertconcreteraising.com

As a family-owned business committed to serving our community with integrity and professionalism, we value your trust and are dedicated to protecting your privacy while delivering exceptional concrete raising and repair services throughout the Midwest.